Journeys RetoldBespoke Travel
Luxury travel — overwater bungalows at sunset

TAANZ-Bonded · IATA Accredited · New Zealand

The Story Starts
Here

Bespoke travel crafted entirely around you. By professionals who are passionate about creating stories worth telling.

Begin Your JourneyHow It Works
Explore
TAANZ Bonded Agent
IATA Accredited
Independent Advice
24/7 Travel Support
Why Journeys Retold

More than a booking.
A relationship.

01
🤝

We're On Your Side

Independent advice always. Our supplier relationships open a world of options - but guidance is always in your best interest.

02
🧭

Expertise You Can Trust

Professional training and years planning real trips. Advice from doing, not reading a manual. Fewer surprises. Better trips.

03
🛡️

Complete Peace of Mind

As a TAANZ-bonded agent your booking is financially protected. If the unexpected happens, we step in immediately.

Breathtaking mountain travel scenery

"Every journey begins with
a single dream."

The Journey

Six steps to
extraordinary

01

Initial Meeting

We start with a call or face-to-face and listen deeply to understand what you're looking for.

02

Planning & Research

We build a trip around your priorities - searching and narrowing down the finest opportunities.

03

Your Proposal

A full itinerary with multiple options so you identify your ideal properties and experiences.

04

Refinement

We fine-tune every detail based on your feedback, embedding your DNA into the trip.

05

Reconfirmations

We liaise with all suppliers to ensure your travel profile is firmly in place.

06

Your Trip

From take-off we're on hand 24/7, available for any last-minute changes.

Where We've Been

A world of
possibilities

Vietnam

South East Asia

Vietnam

Japan

East Asia

Japan

Morocco

North Africa

Morocco

Fiji

South Pacific

Fiji

France

Europe

France

Canada

North America

Canada

Services

Everything taken
care of

✈️

Flights

All flights handled. Seat selection, upgrades, stopovers.

🏨

Accommodation

Every hotel hand-picked and vetted for quality and taste.

🗺️

Tours & Experiences

Activities chosen to create memories you'll be retelling for years.

📱

Itinerary App

Addresses, timings, and references always at your fingertips.

⬆️

Upgrade Requests

We go the extra mile requesting complimentary upgrades.

🛡️

Travel Insurance

Expert guidance through insurance, visas, and paperwork.

🚗

Airport Transfers

Private transfers arranged. Driver details confirmed in advance.

🔄

Reconfirmations

Every booking double-checked before you depart.

Elegant travel lifestyle
Ready when you are

Where will your next
journey take you?

Start Planning+64 204 161 2064
Client Stories

Journeys
retold

★★★★★
Matt was able to rearrange a day trip due to me being sick, on very short notice, and checked in throughout. He thinks about everything and is very knowledgeable. I will definitely book future trips with Journeys Retold.

Rea Misra

Napier, NZ · Peru & Bolivia

★★★★★
It didn't take Matt long to show us another level of service we'd never experienced. His accommodation options were top notch, his attention to detail spot on. He informed us immediately when any arrangements changed.

Rod Potter

Victoria, Australia · Europe

★★★★★
Matt Carter is the best travel agent we have ever had. He turned our list of ideas into a feasible, efficient itinerary with excellent communication and real flexibility when we had to change flight dates. Nothing was a problem. He is passionate about travel and took a genuine interest in our destination - even following up with a phone call on our return.

Kelly S

Tauranga, NZ · International

★★★★★
Journeys Retold did an outstanding job with our trip to Melbourne. The travel app made finding flights and activity vouchers such a breeze. Thank you, Matt. Looking forward to having you organise our travel again next year.

Alex Reid

Tauranga, NZ · Melbourne

★★★★★
Matt is flexible, attentive and creative with ideas. Because of this we had a great trip around the Golden Triangle in India. He found a great private driver, recommended some authentic places to stay, and suggested activities that were perfect for us. We just wouldn't have been able to plan to this level of detail ourselves. A big thanks.

Dan Harding

London, UK · India

★★★★★
Matt superbly managed our recent stay in Europe, taking into account our likes, dislikes and needs. Without Matt, we would not have thought about the need to include car parking, what the walk would be like to local food places, or how insulated the room was from the busy noises of downtown. I highly recommend using Journeys Retold.

R Harawira

Bay of Plenty, NZ · Europe